Every customer matters for Industrial OEMs and they need CRM workflows that help them predict their customer needs before the customer does. Picture this – You are using a state-of-the-art, enterprise-ready, cloud-deployed CRM for your Industrial sales. You receive a call from one of your customers specifically asking about a part they need to procure […]
Does your Industrial CRM do this? Read More »
Here’s how can industrial OEMs give restricted access to their distributors/channel partners There is an increasing trend among OEMs to enable their channel partners with the right access into their installed base. With proper access, OEMs can easily equip their channel partners with the right capabilities to better service and retain the OEM’s current customers.
How much is too much when it comes to distributor/channel partner data access? Read More »
An Installed Base Platform (IBP) is a data platform that gathers, cleans & hosts all of an Industrial OEM’s Installed Base data points in one source of truth. This empowers Industrial OEMs to have all the information they need/want for their customers in one place instead of searching in multiple tools or relying on tribal
What are the features of an Installed Base Platform (IBP)? Read More »
An Installed Base Platform (IBP) is a data platform that gathers, cleans & hosts all of an Industrial OEM’s Installed Base data points in one source of truth. This empowers Industrial OEMs to have all the information they need/want for their customers in one place instead of searching in multiple tools or relying on tribal
What is an Installed Base Platform (IBP)? Read More »
TL;DR Workers are resigning in droves, taking hard-earned knowledge and experience with them which is especially critical in the manufacturing industry Newer, typically younger workers do not have the legacy knowledge and are not willing to tolerate outdated technologies of the past Investment in technologies for knowledge and insight creation, sharing, and collaboration will reduce
The Great Industrial Resignation Read More »
Highlights Data is of no use if it does not come with a promise of quality Data needs both technical and semantic cleanup Semantic cleanup needs domain expertise There is a trend among big industrial manufacturers to consolidate the data into data lakes. And that is a good move. This will enable organizations to harness
The two things that will make or break your data lake strategy Read More »
Photo by David Parkins on Economist Data is the new oil. Nothing new in that. Data is everywhere. Decisions based on data always give you an edge, again nothing new in that. But you might still be making completely wrong decisions based on your data. Is this caused by a problem with your interpretation or
Data is the new oil but needs constant refining Read More »
