BLOGS


From Bottlenecks to Breakthroughs: How AI Agents are Transforming Aftermarket Operations
The OEM Industry today faces unprecedented operational challenges. From manual processing bottlenecks to the risk of losing decades of tribal knowledge, these issues are creating an unsustainable environment where competitiveness suffers and opportunities slip away. The most pressing concerns? Teams are overwhelmed by routine tasks, critical expertise is locked in

The Cost of Neglecting Aftermarket: A Hospital’s Struggle for a Simple Part
Imagine a busy hospital where a critical medical machine broke down, requiring a replacement part manufactured by a Global OEM. The hospital promptly reached out to the company for assistance, only to be met with silence. With no response from the manufacturer, they were left with no choice but to

Faster Quotes, Better Sales: How AI is changing Aftermarket with Order-Desk Co-Pilot?
Imagine leading an aftermarket sales team. Every day, you face multiple inquiries – emails, phone calls, quotes for spare parts, and endless questions about obsolete equipment. These requests span multiple generations of products, each with unique configurations and replacement parts. To complicate things further, much of this data sits fragmented

Trends in Machinery Manufacturing – Annual Roundup 2024
The machinery manufacturing sector has experienced significant developments throughout 2024, navigating economic fluctuations, technological advancements, and evolving regulatory landscapes. This annual roundup highlights key trends, market insights, policy updates, and major industry events that have shaped the sector over the past year. Key Trends Shaping 2024 1. Industrial Machinery Production

AI Agent to Unlock aftermarket Parts/Service Sales Leads
Industrial OEMs are surrounded by untapped potential – hidden revenue streams buried within their Installed Base. But outdated processes and fragmented data turn these opportunities into missed chances. Teams are left chasing incomplete leads, wasting time, and watching competitors (third-party sellers) pull ahead. A report said 67% of manufacturers get

Capture What’s Yours: A Guide to Industrial Wallet Share Mastery
For industrial OEMs, capturing wallet share from the Installed Base represents a direct path to growth. It’s not just about maintaining equipment but unlocking revenue opportunities hidden in customer spending patterns. The challenge lies in identifying these opportunities with precision and converting them into actionable insights. This is where Industrial

Key Takeaways from Siemens’ Report: Unlocking Revenue with Installed Base Strategies
Economic uncertainty often forces businesses to tighten budgets, slowing capital spending and delaying major investments in new equipment. Siemens’ recent report reveals a decline in new equipment orders, reflecting this trend. For OEMs, this poses a potential revenue crunch. Yet, hidden within this challenge lies an overlooked growth opportunity: leveraging

From Bottlenecks to Breakthroughs: How AI Agents are Transforming Aftermarket Operations
The OEM Industry today faces unprecedented operational challenges. From manual processing bottlenecks to the risk of losing decades of tribal knowledge, these issues are creating an unsustainable environment where competitiveness suffers and opportunities slip away. The most pressing concerns? Teams are overwhelmed by routine tasks, critical expertise is locked in

The Cost of Neglecting Aftermarket: A Hospital’s Struggle for a Simple Part
Imagine a busy hospital where a critical medical machine broke down, requiring a replacement part manufactured by a Global OEM. The hospital promptly reached out to the company for assistance, only to be met with silence. With no response from the manufacturer, they were left with no choice but to

Faster Quotes, Better Sales: How AI is changing Aftermarket with Order-Desk Co-Pilot?
Imagine leading an aftermarket sales team. Every day, you face multiple inquiries – emails, phone calls, quotes for spare parts, and endless questions about obsolete equipment. These requests span multiple generations of products, each with unique configurations and replacement parts. To complicate things further, much of this data sits fragmented

Trends in Machinery Manufacturing – Annual Roundup 2024
The machinery manufacturing sector has experienced significant developments throughout 2024, navigating economic fluctuations, technological advancements, and evolving regulatory landscapes. This annual roundup highlights key trends, market insights, policy updates, and major industry events that have shaped the sector over the past year. Key Trends Shaping 2024 1. Industrial Machinery Production
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From Bottlenecks to Breakthroughs: How AI Agents are Transforming Aftermarket Operations
The OEM Industry today faces unprecedented operational challenges. From manual processing bottlenecks to the risk of losing decades of tribal knowledge, these issues are creating an unsustainable environment where competitiveness suffers and opportunities slip away. The most pressing concerns? Teams are overwhelmed by routine tasks, critical expertise is locked in

The Cost of Neglecting Aftermarket: A Hospital’s Struggle for a Simple Part
Imagine a busy hospital where a critical medical machine broke down, requiring a replacement part manufactured by a Global OEM. The hospital promptly reached out to the company for assistance, only to be met with silence. With no response from the manufacturer, they were left with no choice but to

Faster Quotes, Better Sales: How AI is changing Aftermarket with Order-Desk Co-Pilot?
Imagine leading an aftermarket sales team. Every day, you face multiple inquiries – emails, phone calls, quotes for spare parts, and endless questions about obsolete equipment. These requests span multiple generations of products, each with unique configurations and replacement parts. To complicate things further, much of this data sits fragmented

Trends in Machinery Manufacturing – Annual Roundup 2024
The machinery manufacturing sector has experienced significant developments throughout 2024, navigating economic fluctuations, technological advancements, and evolving regulatory landscapes. This annual roundup highlights key trends, market insights, policy updates, and major industry events that have shaped the sector over the past year. Key Trends Shaping 2024 1. Industrial Machinery Production
“Get our bi-monthly blog digest! Sign up now to receive it in your email inbox!