Your distributors aren’t hiding your customer data. They’re protecting their businesses.
In almost every conversation I have with an OEM leader about their Aftermarket, some version of the same complaint comes up. “We sell through distributors, and...
6 PackExpo 2025 Observations That Define the Future of Manufacturing
Something felt different at PackExpo 2025. The energy was there demos running, conversations flowing but underneath the optimism, a pattern kept emerging in conversations...
The Service Advantage: Why OEMs Are Doubling Down on Aftermarket Services
Industrial OEMs are at a turning point.Service is no longer a support function – it’s the new growth engine. Our latest whitepaper, The Service Advantage,...
The Power of Data and Insights from the Installed Base: How OEMs Unlock Value and Growth
For original equipment manufacturers (OEMs), the installed base is no longer just a static record of deployed assets. It is now a dynamic source of actionable intelligence...
Financial Advantages of Leveraging the Installed Base: A Practical Guide for OEMs
For original equipment manufacturers (OEMs), the installed base is more than a record of equipment in the field – it’s a critical driver of ongoing business...
The Time is Now for Aftermarket & Services Revenue Growth
The time for Aftermarket & Services revenue growth has finally arrived. After years of appropriately focusing on supply chain and operational initiatives, Service...