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The Great Industrial Resignation | Entytle

The Great Industrial Resignation

TL;DR Workers are resigning in droves, taking hard-earned knowledge and experience with them which is especially critical in the manufacturing industry Newer, typically younger workers do not have the legacy knowledge and are not willing to tolerate outdated technologies of the past Investment in technologies for knowledge and insight creation, sharing, and collaboration will reduce […]

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Why Installed Base prospecting is broken for OEMs

Why Installed Base prospecting is broken for OEMs

Ok, hopefully, that headline got your attention!  But hear me out, and when I’m done, I think you will agree with my characterization of this important business process. First, let’s get our definitions aligned: Installed Base = customers who have bought machines from you and buy parts, consumables, service, replacement units, upgrades, and modifications, etc

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Industrials- Are you holding back your channel partners from better serving your Installed Base?

Industrials- Are you holding back your channel partners from better serving your Installed Base?

The statistics are loud and clear – it’s much easier to retain existing customers than to bring on board new ones. Given the overwhelming evidence in this regard and the fact that most industrial OEMs have a mix of direct and indirect sales channels, it is vitally important that OEMs have visibility into their installed

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