BLOGS
What we heard at our Executive Advisory Board Meeting
During the week of July 11, we had the great privilege to host some of our customers for our first in-person Executive Advisory Board meeting. This group, and their companies, account for $65B in annual revenue, with an installed base of more than 6 million assets, worth approximately $1T. It
Customer portals can be supercharged if you do this one thing right
Digital transformation is impacting us in multiple ways, be it as an individual or a business and this transformation is accelerating with each passing second. Gone are the days when the muscle power of big organizations, their hold on channels infrastructure, and their reach would define the market. Customers also
Cutting through the noise: UX for the UX-starved industrial world
How do you go about designing UX for the industrial world? After all, industrial design is synonymous with the industrial sector (it’s in the name silly!!). To understand why the Industrial world is UX-starved, we have to first explore the specific factors that lead us to this situation: ERPs and
Installed Base & Aftermarket Revenue: Safe Harbor in a Stormy Sea
I had the opportunity to present to a group of Industrial Investors, Industry Analysts, and Industrial OEM leaders recently. The presentation was aimed primarily at an investment audience and outlined their priorities vis-a-vis their Industrial portfolios. I also touch upon how industrial Aftermarket has been the savior for OEMs during
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What we heard at our Executive Advisory Board Meeting
During the week of July 11, we had the great privilege to host some of our customers for our first in-person Executive Advisory Board meeting. This group, and their companies, account for $65B in annual revenue, with an installed base of more than 6 million assets, worth approximately $1T. It
Customer portals can be supercharged if you do this one thing right
Digital transformation is impacting us in multiple ways, be it as an individual or a business and this transformation is accelerating with each passing second. Gone are the days when the muscle power of big organizations, their hold on channels infrastructure, and their reach would define the market. Customers also
Cutting through the noise: UX for the UX-starved industrial world
How do you go about designing UX for the industrial world? After all, industrial design is synonymous with the industrial sector (it’s in the name silly!!). To understand why the Industrial world is UX-starved, we have to first explore the specific factors that lead us to this situation: ERPs and
Installed Base & Aftermarket Revenue: Safe Harbor in a Stormy Sea
I had the opportunity to present to a group of Industrial Investors, Industry Analysts, and Industrial OEM leaders recently. The presentation was aimed primarily at an investment audience and outlined their priorities vis-a-vis their Industrial portfolios. I also touch upon how industrial Aftermarket has been the savior for OEMs during
“Get our bi-monthly blog digest! Sign up now to receive it in your email inbox!
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