BLOGS
Is Your Aftermarket Team Missing Sales Opportunities? Use Pipeline Generation to Close More Deals
For many aftermarket sales teams, identifying the right opportunities can feel like finding a needle in a haystack. You’re constantly navigating through fragmented data, trying to figure out which customers need what and when. Without the right tools, you might spend more time sifting through customer lists than actually engaging
From Legacy to Scalability: How Entytle Modernizes Data Architecture for Machinery OEMs in the Digital Age
In the era of Industry 4.0, Industrial machinery manufacturers face a critical challenge: transforming their fragmented data ecosystems into scalable, efficient powerhouses of insight. This transformation is not just a technological upgrade; it’s a strategic imperative for staying competitive. In this blog we will explore how Entytle’s Installed Base Intelligence
Trends in Machinery Manufacturing – Industrial Round up October 2024
The industrial machinery sector continues to adapt and evolve amid a complex global landscape. As manufacturers navigate economic uncertainty and supply chain challenges, several key trends have emerged this month. Recent reports indicate that inflationary pressures are easing slightly, though labor shortages remain a significant issue. Recent economic data shows
Guesswork to Precision: How Installed Base Data Can Power Proactive Customer Engagement?
Machinery manufacturers are increasingly finding that reactive sales approaches (ie. waiting for customers to contact them for parts, services, or new products) is no longer enough. To remain competitive, aftermarket teams must shift toward a proactive sales strategy, driven by data from their installed base. This transition not only increases
Is the lack of Installed Base visibility costing you aftermarket revenue?
For industrial Original Equipment Manufacturers(OEMs), the Installed Base represents a goldmine of aftermarket revenue opportunities. Yet, many OEMs are leaving money on the table due to poor visibility into their Installed Base data. Investing in Installed Base visibility is not just about seeing machines; it’s about seeing the future of
How Automating Aftermarket Sales Can Unlock Revenue for Industrial OEMs
In the industrial Original Equipment Manufacturer (OEM) landscape, aftermarket opportunities present a lucrative revenue stream. Yet, many OEMs struggle to fully tap into this potential for various reasons: data quality, fragmented and siloed data systems, change management, and cumbersome workflows. With today’s modern technology, automating aftermarket sales is within grasp
Installed Base Data Filtering with Map/List View: Visualize and Strategize Your Next Steps
For industrial OEMs, staying competitive goes beyond just manufacturing high-quality machinery—it requires staying connected to your Installed Base Data and responding to customers’ needs. For industrial OEMs, the aftermarket is a vital source of profitability, often exceeding margins on new equipment sales. The key to unlocking this potential lies in
A Recall That Built Trust with Our Most Demanding Customers
This blog post presents a first-hand experience from Sam Klaidman (Principal Adviser, Middlesex Consulting), who served as Vice President of Service in the late 1980s. In this narrative, Klaidman shares his account of a significant product recall involving some of the company’s most demanding customers, including major financial institutions and
Is Your Aftermarket at Risk Due to Poor Consumer Data Management? Lessons from Automotive’s Multimillion-Missed Recall Crisis
Consider a stark reality unearthed within the automotive sector: over 3.2 million recalled cars and vans remained non-rectified between 2018 and 2023. This is not a marginal oversight; it represents a significant failure in ensuring vehicle safety and highlights a critical vulnerability in customer data management. The data, obtained through
From Bottlenecks to Breakthroughs: How AI Agents are Transforming Aftermarket Operations
The OEM Industry today faces unprecedented operational challenges. From manual processing bottlenecks to the risk of losing decades of tribal knowledge, these issues are creating an unsustainable environment where competitiveness suffers and opportunities slip away. The most pressing concerns? Teams are overwhelmed by routine tasks, critical expertise is locked in
The Cost of Neglecting Aftermarket: A Hospital’s Struggle for a Simple Part
Imagine a busy hospital where a critical medical machine broke down, requiring a replacement part manufactured by a Global OEM. The hospital promptly reached out to the company for assistance, only to be met with silence. With no response from the manufacturer, they were left with no choice but to
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A Recall That Built Trust with Our Most Demanding Customers
This blog post presents a first-hand experience from Sam Klaidman (Principal Adviser, Middlesex Consulting), who served as Vice President of Service in the late 1980s. In this narrative, Klaidman shares his account of a significant product recall involving some of the company’s most demanding customers, including major financial institutions and
Is Your Aftermarket at Risk Due to Poor Consumer Data Management? Lessons from Automotive’s Multimillion-Missed Recall Crisis
Consider a stark reality unearthed within the automotive sector: over 3.2 million recalled cars and vans remained non-rectified between 2018 and 2023. This is not a marginal oversight; it represents a significant failure in ensuring vehicle safety and highlights a critical vulnerability in customer data management. The data, obtained through
From Bottlenecks to Breakthroughs: How AI Agents are Transforming Aftermarket Operations
The OEM Industry today faces unprecedented operational challenges. From manual processing bottlenecks to the risk of losing decades of tribal knowledge, these issues are creating an unsustainable environment where competitiveness suffers and opportunities slip away. The most pressing concerns? Teams are overwhelmed by routine tasks, critical expertise is locked in
The Cost of Neglecting Aftermarket: A Hospital’s Struggle for a Simple Part
Imagine a busy hospital where a critical medical machine broke down, requiring a replacement part manufactured by a Global OEM. The hospital promptly reached out to the company for assistance, only to be met with silence. With no response from the manufacturer, they were left with no choice but to
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