BLOGS

Best practices and strategic insights from the OEM industry experts.
AI Agent to Unlock aftermarket Parts/Service Sales Leads

AI Agent to Unlock aftermarket Parts/Service Sales Leads

Industrial OEMs are surrounded by untapped potential – hidden revenue streams buried within their  Installed Base. But outdated processes and fragmented data turn these opportunities into missed chances. Teams are left chasing incomplete leads, wasting time, and watching competitors (third-party sellers) pull ahead. A report said 67% of manufacturers get

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Capture What’s Yours: A Guide to Industrial Wallet Share Mastery

Capture What’s Yours: A Guide to Industrial Wallet Share Mastery

For industrial OEMs, capturing wallet share from the Installed Base represents a direct path to growth. It’s not just about maintaining equipment but unlocking revenue opportunities hidden in customer spending patterns. The challenge lies in identifying these opportunities with precision and converting them into actionable insights. This is where Industrial

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Drive Strategic Asset Lifecycle Management with Intelligence, not Guesswork

The Key to Strategic Asset Lifecycle Management: Intelligence, Not Guesswork For Industrial OEMs, managing assets across their lifecycle is both a necessity and a challenge. Every piece of equipment represents a dual opportunity: the potential to deliver value through optimal performance and the risk of unplanned failures that erode customer

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 Trends in Machinery Manufacturing – Industrial Round up November 2024

The industrial machinery sector continues to navigate economic headwinds, global uncertainties, and rapid technological advancements. November 2024 sees critical shifts that signal both challenges and growth opportunities across the sector. While inflationary pressures remain subdued, supply chain constraints and labor shortages persist. Additionally, manufacturers are contending with new regulatory policies

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When and How to Invest in Installed Base Intelligence for OEM Success

When and How to Invest in Installed Base Intelligence for OEM Success

When and How to Invest in Installed Base Intelligence for OEM Aftermarket Success In the world of OEMs, aftermarket services hold enormous revenue potential, but unlocking this value requires a clear strategy for managing installed base data. Here’s a guide on when and how to invest in installed base intelligence

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service bom wallet share

How to unlock Wallet Share with your Service BOM? – Let’s find out

Are You Missing Service BOM-Based Revenue? Here’s Why You Might Be For most Industrial OEMs, the real revenue isn’t just in selling the equipment — it’s in the aftermarket. Spare parts, services, upgrades, maintenance kits — these are recurring, high-margin opportunities. But most OEMs are leaving serious money on the

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A Recall That Built Trust with Our Most Demanding Customers (1)

A Recall That Built Trust with Our Most Demanding Customers

This blog post presents a first-hand experience from Sam Klaidman (Principal Adviser, Middlesex Consulting), who served as Vice President of Service in the late 1980s. In this narrative, Klaidman shares his account of a significant product recall involving some of the company’s most demanding customers, including major financial institutions and

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service bom wallet share

How to unlock Wallet Share with your Service BOM? – Let’s find out

Are You Missing Service BOM-Based Revenue? Here’s Why You Might Be For most Industrial OEMs, the real revenue isn’t just in selling the equipment — it’s in the aftermarket. Spare parts, services, upgrades, maintenance kits — these are recurring, high-margin opportunities. But most OEMs are leaving serious money on the

Read More »
A Recall That Built Trust with Our Most Demanding Customers (1)

A Recall That Built Trust with Our Most Demanding Customers

This blog post presents a first-hand experience from Sam Klaidman (Principal Adviser, Middlesex Consulting), who served as Vice President of Service in the late 1980s. In this narrative, Klaidman shares his account of a significant product recall involving some of the company’s most demanding customers, including major financial institutions and

Read More »
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