BLOGS

AI Agent to Unlock aftermarket Parts/Service Sales Leads
Industrial OEMs are surrounded by untapped potential – hidden revenue streams buried within their Installed Base. But outdated processes and fragmented data turn these opportunities into missed chances. Teams are left chasing incomplete leads, wasting time, and watching competitors (third-party sellers) pull ahead. A report said 67% of manufacturers get

Capture What’s Yours: A Guide to Industrial Wallet Share Mastery
For industrial OEMs, capturing wallet share from the Installed Base represents a direct path to growth. It’s not just about maintaining equipment but unlocking revenue opportunities hidden in customer spending patterns. The challenge lies in identifying these opportunities with precision and converting them into actionable insights. This is where Industrial

Key Takeaways from Siemens’ Report: Unlocking Revenue with Installed Base Strategies
Economic uncertainty often forces businesses to tighten budgets, slowing capital spending and delaying major investments in new equipment. Siemens’ recent report reveals a decline in new equipment orders, reflecting this trend. For OEMs, this poses a potential revenue crunch. Yet, hidden within this challenge lies an overlooked growth opportunity: leveraging

Drive Strategic Asset Lifecycle Management with Intelligence, not Guesswork
The Key to Strategic Asset Lifecycle Management: Intelligence, Not Guesswork For Industrial OEMs, managing assets across their lifecycle is both a necessity and a challenge. Every piece of equipment represents a dual opportunity: the potential to deliver value through optimal performance and the risk of unplanned failures that erode customer

Trends in Machinery Manufacturing – Industrial Round up November 2024
The industrial machinery sector continues to navigate economic headwinds, global uncertainties, and rapid technological advancements. November 2024 sees critical shifts that signal both challenges and growth opportunities across the sector. While inflationary pressures remain subdued, supply chain constraints and labor shortages persist. Additionally, manufacturers are contending with new regulatory policies

When and How to Invest in Installed Base Intelligence for OEM Success
When and How to Invest in Installed Base Intelligence for OEM Aftermarket Success In the world of OEMs, aftermarket services hold enormous revenue potential, but unlocking this value requires a clear strategy for managing installed base data. Here’s a guide on when and how to invest in installed base intelligence

Is Your Aftermarket Team Missing Sales Opportunities? Use Pipeline Generation to Close More Deals
For many aftermarket sales teams, identifying the right opportunities can feel like finding a needle in a haystack. You’re constantly navigating through fragmented data, trying to figure out which customers need what and when. Without the right tools, you might spend more time sifting through customer lists than actually engaging

How to unlock Wallet Share with your Service BOM? – Let’s find out
Are You Missing Service BOM-Based Revenue? Here’s Why You Might Be For most Industrial OEMs, the real revenue isn’t just in selling the equipment — it’s in the aftermarket. Spare parts, services, upgrades, maintenance kits — these are recurring, high-margin opportunities. But most OEMs are leaving serious money on the

The Power of Data and Insights from the Installed Base: How OEMs Unlock Value and Growth
For original equipment manufacturers (OEMs), the installed base is no longer just a static record of deployed assets. It is now a dynamic source of actionable intelligence that powers operational excellence and revenue growth. By adopting advanced analytics, IoT, and machine learning, OEMs can transform installed base data into a

Financial Advantages of Leveraging the Installed Base: A Practical Guide for OEMs
For original equipment manufacturers (OEMs), the installed base is more than a record of equipment in the field – it’s a critical driver of ongoing business value. As markets for new equipment fluctuate and competition intensifies, leading manufacturers are shifting their focus to the financial advantages of installed base management. By

A Recall That Built Trust with Our Most Demanding Customers
This blog post presents a first-hand experience from Sam Klaidman (Principal Adviser, Middlesex Consulting), who served as Vice President of Service in the late 1980s. In this narrative, Klaidman shares his account of a significant product recall involving some of the company’s most demanding customers, including major financial institutions and
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How to unlock Wallet Share with your Service BOM? – Let’s find out
Are You Missing Service BOM-Based Revenue? Here’s Why You Might Be For most Industrial OEMs, the real revenue isn’t just in selling the equipment — it’s in the aftermarket. Spare parts, services, upgrades, maintenance kits — these are recurring, high-margin opportunities. But most OEMs are leaving serious money on the

The Power of Data and Insights from the Installed Base: How OEMs Unlock Value and Growth
For original equipment manufacturers (OEMs), the installed base is no longer just a static record of deployed assets. It is now a dynamic source of actionable intelligence that powers operational excellence and revenue growth. By adopting advanced analytics, IoT, and machine learning, OEMs can transform installed base data into a

Financial Advantages of Leveraging the Installed Base: A Practical Guide for OEMs
For original equipment manufacturers (OEMs), the installed base is more than a record of equipment in the field – it’s a critical driver of ongoing business value. As markets for new equipment fluctuate and competition intensifies, leading manufacturers are shifting their focus to the financial advantages of installed base management. By

A Recall That Built Trust with Our Most Demanding Customers
This blog post presents a first-hand experience from Sam Klaidman (Principal Adviser, Middlesex Consulting), who served as Vice President of Service in the late 1980s. In this narrative, Klaidman shares his account of a significant product recall involving some of the company’s most demanding customers, including major financial institutions and
“Get our bi-monthly blog digest! Sign up now to receive it in your email inbox!
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