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Missing Customer Insights? Customer Central 360 Can Help

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When you’re managing aftermarket sales in the machinery manufacturing sector, every interaction with a customer counts. But how often do you find yourself scrambling to piece together fragmented information across different systems like industry favorites Spreadsheets, CRM, ERP, FSM, etc. during a critical sales call? The struggle to get a unified customer data view is […]

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Trends in Machinery Manufacturing – Industrial Round up August 2024

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The industrial machinery sector is showing a downward trend and U.S. business confidence saw a decrease, confirming the trend among manufacturers. The sector is confronted with dual challenges amidst global uncertainties. While confidence remains resilient in some regions, geopolitical tensions in the Middle East pose risks to global supply chains. Additionally, a decline in the

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10 Lessons for Industrial OEMs: Achieving Aftermarket Success

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The industrial sector has long recognized the critical role of Aftermarket success. By focusing on these services, Original Equipment Manufacturers (OEMs) can unlock significant value and drive sustainable growth. In a recent webinar, our CEO Vivek Joshi shared invaluable insights from Entytle’s decade-long journey. These lessons, drawn from extensive experience and industry success, offer key

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Data Lakes for Packaging

Data Lakes for Packaging OEMs: Path to Single Source of Truth

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Data Lakes for Packaging OEMs – How to Maximize Aftermarket Opportunities? Packaging and processing companies are always looking for innovative ways to maximize aftermarket opportunities. One such innovation is the utilization of data lakes. A data lake is a centralized repository that allows you to store all your structured and unstructured data at any scale.

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Monthly Industrial Round-Up – July 2024: Key Updates and Trends in Machinery Manufacturing

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Introduction Welcome to the July 2024 Industry Round-Up, your go-to source for the latest updates, trends, and insights in machinery manufacturing. Stay informed about the critical developments shaping our industry and gain the knowledge you need to stay ahead. The industry is in the midst of a dynamic transformation. From groundbreaking technological advancements to sweeping

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How to achieve Installed Base Visibility?

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Understanding and managing the installed base is more crucial than ever. Original Equipment Manufacturers (OEMs) can significantly enhance customer satisfaction, improve service delivery, and drive substantial revenue growth by effectively understanding and managing their Installed Base Visibility. The Importance of Installed Base Visibility Understanding customer behavior and equipment performance post-sale is essential for OEMs. The

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From Pre-Visit Prep to Reporting: Enhanced Field Service Efficiency with IB HealthCheck

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Efficient field visits are crucial for maintaining the operational integrity of industrial equipment. The IB HealthCheck app, featuring a comprehensive checklist, allows field executives to systematically evaluate equipment on-site. This guide outlines best practices for using the IB HealthCheck app to maximize the effectiveness of improving Field Service efficiency. Field Service Efficiency – Preparation Before

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