The 30–60% Installed Base Revenue Opportunity is sitting untouched
Every equipment OEM has two businesses. The one it actively manages – new equipment sales – and the one it mostly ignores: the...
Installed Base Visibility: Where Is Your Equipment, Really?
If you look at your ERP right now, I can almost guarantee what you’ll find: a list of thousands of “Sold-To” addresses. You see the name of the...
2026 Aftermarket Priorities: What Industrial OEM Leaders Told Us [Download PDF]
Aftermarket is no longer a “nice-to-have” profit center. It is the engine of value creation for industrial OEMs – and in 2026, that engine is under real...
The AI Churn Index: Spotting High-Risk customers before they buy from the competition
For Industrial Original Equipment Manufacturers (OEMs), the installed base is the definitive engine of profitability. The equipment already deployed in the field...
The CRM Paradox: Why Your New ERP/CRM Fails to Deliver a True Installed Base View
You have invested substantially in modernizing your core enterprise systems. Whether it’s a multi-million-dollar ERP overhaul or the global rollout of a new...
