Installed base management is tracking and managing the physical assets, products, or systems a company has installed at a customer site. This can include anything from machinery and equipment to software and other digital products. An installed base management solution is a tool or system that helps companies effectively manage and maintain their installed base, […]
How to implement an Installed base management solution? Read More »
Industrial companies that modernize their go-to-market strategy with the use of technology, improve their revenue growth as well as customer retention and expansion. Industrial companies face an increasing need to innovate their traditional go-to-market strategy and business model. The whole sector is being disrupted through the rise of digital commerce, competition innovating, and the changing of
Tech-Enabled Go-To-Market Innovation for Industrial OEMs in 2023 Read More »
Since the release of ChatGPT, there have been a stream of memes and blogs about the incredible capability of this new generative AI technology. I thought it would be interesting to test it with some very domain-specific questions regarding OEMs and their Installed Base and how they can use data and analytics to grow their
ChatGPT Explains Selling More Aftermarket Read More »
Every customer is different. This is true for any business, but it is especially important for industrial aftermarket teams to keep in mind. Aftermarket teams are responsible for providing continuous support, maintenance, and repair services for industrial equipment and ensuring aftermarket growth for their industrial organization. This means that they often deal with a diverse
How can Industrial Aftermarket teams understand their customers better? Read More »
An industrial Installed Base refers to the total number of industrial machines or equipment that are currently in use in a particular industry or location. This can include a wide range of equipment, such as manufacturing machines, heavy machinery, and other types of industrial equipment. The Installed Base is important because it provides a snapshot
What is an Industrial Installed Base? Read More »
“In the industrial world, companies are continuing to recognize that digitization is an imperative, not a luxury.”- Vivek Joshi, Founder & CEO, Entytle, Inc. The world, including the Industrial Manufacturing sector, is continuously evolving, overcoming tribal knowledge, siloed data challenges, and adopting a more digital approach to finding better, effective solutions to all their problems.
Top 5 tools that every Industrial Aftermarket team should invest in 2023 Read More »
CRMs of some degree have been used by all industries to do your basic sales functions: track pipeline, customer engagement, forecasting, and the list goes on. The question, though, is how do you take it a step further and make your organization more efficient and proactive by using a CRM to drive more aftermarket revenue?
How to use CRM to increase aftermarket revenue? Read More »
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