Author Archives: Shraddha Patil

Installed base management is tracking and managing the physical assets, products, or systems a company has installed at a customer site. This can include anything from machinery and equipment to software and other digital products. An installed base management solution is a tool or system that helps companies effectively manage and maintain their installed base, […]

Every customer is different. This is true for any business, but it is especially important for industrial aftermarket teams to keep in mind. Aftermarket teams are responsible for providing continuous support, maintenance, and repair services for industrial equipment and ensuring aftermarket growth for their industrial organization. This means that they often deal with a diverse […]

An industrial Installed Base refers to the total number of industrial machines or equipment that are currently in use in a particular industry or location. This can include a wide range of equipment, such as manufacturing machines, heavy machinery, and other types of industrial equipment. The Installed Base is important because it provides a snapshot […]

“In the industrial world, companies are continuing to recognize that digitization is an imperative, not a luxury.”- Vivek Joshi, Founder &  CEO, Entytle, Inc. The world, including the Industrial Manufacturing sector, is continuously evolving, overcoming tribal knowledge, siloed data challenges, and adopting a more digital approach to finding better, effective solutions to all their problems. […]

We have all heard of drone delivery companies like Wing, Amazon prime air, UPS Flight Forward, Flytrex, and Wingcopter, which have transformed the current delivery system. These drones are helping us in delivering small packages directly to customers without much human interaction.    UPDATE: The video of flying delivery man in Saudi Arabia is actually […]

The Installed Base is the most valuable asset for manufacturers. Having a good hold on their Installed Base data can create exponential revenue generation opportunities for manufacturers. More often than not, we come across Industrials who are trying to build Installed Base data mining/management projects internally. They already have many internal initiatives in place, which […]

Marketing is a critical component of any industrial business. It has the potential to mean the difference between success and failure. When the economy is in a slump, marketing becomes even more critical. Marketing can be difficult during an economic slowdown due to a lack of funds. However, there are numerous things Industrials can do […]

You must have heard the number 360 being thrown around a lot in the past few years. Many companies have started talking about the holistic view of 360° and the benefits that come along with it. Any customer central 360 promises you a 360° view of everything that is happening with your customers.  Following the […]

TLDR; Industrial OEMs deal with a very complex installed base environment – functional,  fragmented, and silo-ed ownership of data As a result, no one function, in particular, is accountable for managing and maintaining data about an OEM’s installed base. As a result, it is incredibly time-consuming, tedious, and expensive to glean any insight or intelligence […]