Blogs

In today’s rapidly evolving manufacturing industry, delivering exceptional service has become crucial for success. With increasing customer expectations and fierce competition, manufacturers need innovative strategies to stay ahead. One such strategy gaining momentum is adopting a customer-centric approach to service delivery. Manufacturers can revolutionize their service offerings by prioritizing customer needs and preferences and driving […]

Imagine you’re the Director of the Aftersales department of a large industrial company. You have a large installed base of equipment, but tracking the data about that equipment is difficult. This makes it difficult for you to make informed decisions about your installed base and Aftermarket growth. Let me assure you, you’re not alone. Many