BLOGS
Drive Strategic Asset Lifecycle Management with Intelligence, not Guesswork
The Key to Strategic Asset Lifecycle Management: Intelligence, Not Guesswork For Industrial OEMs, managing assets across their lifecycle is both a necessity and a challenge. Every piece of equipment represents a dual opportunity: the potential to deliver value through optimal performance and the risk of unplanned failures that erode customer
Trends in Machinery Manufacturing – Industrial Round up November 2024
The industrial machinery sector continues to navigate economic headwinds, global uncertainties, and rapid technological advancements. November 2024 sees critical shifts that signal both challenges and growth opportunities across the sector. While inflationary pressures remain subdued, supply chain constraints and labor shortages persist. Additionally, manufacturers are contending with new regulatory policies
When and How to Invest in Installed Base Intelligence for OEM Success
When and How to Invest in Installed Base Intelligence for OEM Aftermarket Success In the world of OEMs, aftermarket services hold enormous revenue potential, but unlocking this value requires a clear strategy for managing installed base data. Here’s a guide on when and how to invest in installed base intelligence
Is Your Aftermarket Team Missing Sales Opportunities? Use Pipeline Generation to Close More Deals
For many aftermarket sales teams, identifying the right opportunities can feel like finding a needle in a haystack. You’re constantly navigating through fragmented data, trying to figure out which customers need what and when. Without the right tools, you might spend more time sifting through customer lists than actually engaging
From Legacy to Scalability: How Entytle Modernizes Data Architecture for Machinery OEMs in the Digital Age
In the era of Industry 4.0, Industrial machinery manufacturers face a critical challenge: transforming their fragmented data ecosystems into scalable, efficient powerhouses of insight. This transformation is not just a technological upgrade; it’s a strategic imperative for staying competitive. In this blog we will explore how Entytle’s Installed Base Intelligence
Trends in Machinery Manufacturing – Industrial Round up October 2024
The industrial machinery sector continues to adapt and evolve amid a complex global landscape. As manufacturers navigate economic uncertainty and supply chain challenges, several key trends have emerged this month. Recent reports indicate that inflationary pressures are easing slightly, though labor shortages remain a significant issue. Recent economic data shows
Guesswork to Precision: How Installed Base Data Can Power Proactive Customer Engagement?
Machinery manufacturers are increasingly finding that reactive sales approaches (ie. waiting for customers to contact them for parts, services, or new products) is no longer enough. To remain competitive, aftermarket teams must shift toward a proactive sales strategy, driven by data from their installed base. This transition not only increases
A Recall That Built Trust with Our Most Demanding Customers
This blog post presents a first-hand experience from Sam Klaidman (Principal Adviser, Middlesex Consulting), who served as Vice President of Service in the late 1980s. In this narrative, Klaidman shares his account of a significant product recall involving some of the company’s most demanding customers, including major financial institutions and
Is Your Aftermarket at Risk Due to Poor Consumer Data Management? Lessons from Automotive’s Multimillion-Missed Recall Crisis
Consider a stark reality unearthed within the automotive sector: over 3.2 million recalled cars and vans remained non-rectified between 2018 and 2023. This is not a marginal oversight; it represents a significant failure in ensuring vehicle safety and highlights a critical vulnerability in customer data management. The data, obtained through
From Bottlenecks to Breakthroughs: How AI Agents are Transforming Aftermarket Operations
The OEM Industry today faces unprecedented operational challenges. From manual processing bottlenecks to the risk of losing decades of tribal knowledge, these issues are creating an unsustainable environment where competitiveness suffers and opportunities slip away. The most pressing concerns? Teams are overwhelmed by routine tasks, critical expertise is locked in
The Cost of Neglecting Aftermarket: A Hospital’s Struggle for a Simple Part
Imagine a busy hospital where a critical medical machine broke down, requiring a replacement part manufactured by a Global OEM. The hospital promptly reached out to the company for assistance, only to be met with silence. With no response from the manufacturer, they were left with no choice but to
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A Recall That Built Trust with Our Most Demanding Customers
This blog post presents a first-hand experience from Sam Klaidman (Principal Adviser, Middlesex Consulting), who served as Vice President of Service in the late 1980s. In this narrative, Klaidman shares his account of a significant product recall involving some of the company’s most demanding customers, including major financial institutions and
Is Your Aftermarket at Risk Due to Poor Consumer Data Management? Lessons from Automotive’s Multimillion-Missed Recall Crisis
Consider a stark reality unearthed within the automotive sector: over 3.2 million recalled cars and vans remained non-rectified between 2018 and 2023. This is not a marginal oversight; it represents a significant failure in ensuring vehicle safety and highlights a critical vulnerability in customer data management. The data, obtained through
From Bottlenecks to Breakthroughs: How AI Agents are Transforming Aftermarket Operations
The OEM Industry today faces unprecedented operational challenges. From manual processing bottlenecks to the risk of losing decades of tribal knowledge, these issues are creating an unsustainable environment where competitiveness suffers and opportunities slip away. The most pressing concerns? Teams are overwhelmed by routine tasks, critical expertise is locked in
The Cost of Neglecting Aftermarket: A Hospital’s Struggle for a Simple Part
Imagine a busy hospital where a critical medical machine broke down, requiring a replacement part manufactured by a Global OEM. The hospital promptly reached out to the company for assistance, only to be met with silence. With no response from the manufacturer, they were left with no choice but to
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