BLOGS


Guesswork to Precision: How Installed Base Data Can Power Proactive Customer Engagement?
Machinery manufacturers are increasingly finding that reactive sales approaches (ie. waiting for customers to contact them for parts, services, or new products) is no longer enough. To remain competitive, aftermarket teams must shift toward a proactive sales strategy, driven by data from their installed base. This transition not only increases

Is the lack of Installed Base visibility costing you aftermarket revenue?
For industrial Original Equipment Manufacturers(OEMs), the Installed Base represents a goldmine of aftermarket revenue opportunities. Yet, many OEMs are leaving money on the table due to poor visibility into their Installed Base data. Investing in Installed Base visibility is not just about seeing machines; it’s about seeing the future of

How Automating Aftermarket Sales Can Unlock Revenue for Industrial OEMs
In the industrial Original Equipment Manufacturer (OEM) landscape, aftermarket opportunities present a lucrative revenue stream. Yet, many OEMs struggle to fully tap into this potential for various reasons: data quality, fragmented and siloed data systems, change management, and cumbersome workflows. With today’s modern technology, automating aftermarket sales is within grasp

Installed Base Data Filtering with Map/List View: Visualize and Strategize Your Next Steps
For industrial OEMs, staying competitive goes beyond just manufacturing high-quality machinery—it requires staying connected to your Installed Base Data and responding to customers’ needs. For industrial OEMs, the aftermarket is a vital source of profitability, often exceeding margins on new equipment sales. The key to unlocking this potential lies in

Trends in Machinery Manufacturing – Industrial Round up September 2024
The industrial machinery sector remains resilient amidst a turbulent global economy. Recent reports highlight significant global stock market downturns, including substantial U.S. stock market declines and a major drop in Japan’s Nikkei index. These developments reflect broader concerns about economic stability and potential recessions. Recent economic data shows that the

Maximizing Revenue with Service Contracts for OEMs
Maximizing Revenue with Service Contracts for Industrial OEMs: Essential Strategies Service contracts for industrial OEMs offer a powerful tool, providing not only a steady revenue stream but also stronger customer relationships. Many companies struggle to fully leverage this potential due to common pitfalls and a lack of strategic focus. This

Missing Customer Insights? Customer Central 360 Can Help
When you’re managing aftermarket sales in the machinery manufacturing sector, every interaction with a customer counts. But how often do you find yourself scrambling to piece together fragmented information across different systems like industry favorites Spreadsheets, CRM, ERP, FSM, etc. during a critical sales call? The struggle to get a

AI Agent to Unlock aftermarket Parts/Service Sales Leads
Industrial OEMs are surrounded by untapped potential – hidden revenue streams buried within their Installed Base. But outdated processes and fragmented data turn these opportunities into missed chances. Teams are left chasing incomplete leads, wasting time, and watching competitors (third-party sellers) pull ahead. A report said 67% of manufacturers get

Capture What’s Yours: A Guide to Industrial Wallet Share Mastery
For industrial OEMs, capturing wallet share from the Installed Base represents a direct path to growth. It’s not just about maintaining equipment but unlocking revenue opportunities hidden in customer spending patterns. The challenge lies in identifying these opportunities with precision and converting them into actionable insights. This is where Industrial

Key Takeaways from Siemens’ Report: Unlocking Revenue with Installed Base Strategies
Economic uncertainty often forces businesses to tighten budgets, slowing capital spending and delaying major investments in new equipment. Siemens’ recent report reveals a decline in new equipment orders, reflecting this trend. For OEMs, this poses a potential revenue crunch. Yet, hidden within this challenge lies an overlooked growth opportunity: leveraging

Drive Strategic Asset Lifecycle Management with Intelligence, not Guesswork
The Key to Strategic Asset Lifecycle Management: Intelligence, Not Guesswork For Industrial OEMs, managing assets across their lifecycle is both a necessity and a challenge. Every piece of equipment represents a dual opportunity: the potential to deliver value through optimal performance and the risk of unplanned failures that erode customer
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AI Agent to Unlock aftermarket Parts/Service Sales Leads
Industrial OEMs are surrounded by untapped potential – hidden revenue streams buried within their Installed Base. But outdated processes and fragmented data turn these opportunities into missed chances. Teams are left chasing incomplete leads, wasting time, and watching competitors (third-party sellers) pull ahead. A report said 67% of manufacturers get

Capture What’s Yours: A Guide to Industrial Wallet Share Mastery
For industrial OEMs, capturing wallet share from the Installed Base represents a direct path to growth. It’s not just about maintaining equipment but unlocking revenue opportunities hidden in customer spending patterns. The challenge lies in identifying these opportunities with precision and converting them into actionable insights. This is where Industrial

Key Takeaways from Siemens’ Report: Unlocking Revenue with Installed Base Strategies
Economic uncertainty often forces businesses to tighten budgets, slowing capital spending and delaying major investments in new equipment. Siemens’ recent report reveals a decline in new equipment orders, reflecting this trend. For OEMs, this poses a potential revenue crunch. Yet, hidden within this challenge lies an overlooked growth opportunity: leveraging

Drive Strategic Asset Lifecycle Management with Intelligence, not Guesswork
The Key to Strategic Asset Lifecycle Management: Intelligence, Not Guesswork For Industrial OEMs, managing assets across their lifecycle is both a necessity and a challenge. Every piece of equipment represents a dual opportunity: the potential to deliver value through optimal performance and the risk of unplanned failures that erode customer
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