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Guesswork to Precision How Installed Base Data Can Power Proactive Customer Engagement

Guesswork to Precision: How Installed Base Data Can Power Proactive Customer Engagement?

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Machinery manufacturers are increasingly finding that reactive sales approaches (ie. waiting for customers to contact them for parts, services, or new products) is no longer enough. To remain competitive, aftermarket teams must shift toward a proactive sales strategy, driven by data from their installed base. This transition not only increases revenue but also strengthens long-term […]

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Is the lack of Installed Base visibility costing you aftermarket revenue?

Is the lack of Installed Base visibility costing you aftermarket revenue?

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For industrial Original Equipment Manufacturers(OEMs), the Installed Base represents a goldmine of aftermarket revenue opportunities. Yet, many OEMs are leaving money on the table due to poor visibility into their Installed Base data. Investing in Installed Base visibility is not just about seeing machines; it’s about seeing the future of your aftermarket business. The cost

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How Automating Aftermarket Sales Can Unlock Revenue for Industrial OEMs

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In the industrial Original Equipment Manufacturer (OEM) landscape, aftermarket opportunities present a lucrative revenue stream. Yet, many OEMs struggle to fully tap into this potential for various reasons: data quality, fragmented and siloed data systems, change management, and cumbersome workflows. With today’s modern technology, automating aftermarket sales is within grasp for industrial OEMs, enabling them

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Installed Base Data Filtering with Map/List View: Visualize and Strategize Your Next Steps

Installed Base Data Filtering with Map/List View: Visualize and Strategize Your Next Steps

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For industrial OEMs, staying competitive goes beyond just manufacturing high-quality machinery—it requires staying connected to your Installed Base Data and responding to customers’ needs. For industrial OEMs, the aftermarket is a vital source of profitability, often exceeding margins on new equipment sales. The key to unlocking this potential lies in your Installed Base Data—the machinery

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Trends in Machinery Manufacturing

Trends in Machinery Manufacturing – Industrial Round up September 2024

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The industrial machinery sector remains resilient amidst a turbulent global economy. Recent reports highlight significant global stock market downturns, including substantial U.S. stock market declines and a major drop in Japan’s Nikkei index. These developments reflect broader concerns about economic stability and potential recessions. Recent economic data shows that the U.S. added only 114,000 jobs

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Maximizing Revenue with Service Contracts for OEMs

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Maximizing Revenue with Service Contracts for Industrial OEMs: Essential Strategies Service contracts for industrial OEMs offer a powerful tool, providing not only a steady revenue stream but also stronger customer relationships. Many companies struggle to fully leverage this potential due to common pitfalls and a lack of strategic focus. This guide will help you unlock

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Missing Customer Insights? Customer Central 360 Can Help

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When you’re managing aftermarket sales in the machinery manufacturing sector, every interaction with a customer counts. But how often do you find yourself scrambling to piece together fragmented information across different systems like industry favorites Spreadsheets, CRM, ERP, FSM, etc. during a critical sales call? The struggle to get a unified customer data view is

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