After years of focusing on supply chain and operational initiatives, OEMs are now turning their sights to aftermarket growth. This shift is a welcome change as tending to existing customers’ needs is critical for a healthy growth strategy for any company. It is also not a surprise since service and aftermarket revenue is much more […]
4 Best Practices to Drive Double-Digit OEM Growth in 2022 Read More »
We are back with the 3rd installment of the 3 part “Build vs. Buy” series focused on Installed Base Management solution. In case you have missed the previous installments, you can find them here: Part 1: Should Industrial OEMs Buy or Build an Installed Base Management Solution? Part 2: Build vs. Buy and the Time
Installed Base Management Solution: Build vs Buy – Part 3/3 Read More »
As Sales Leaders prepare to receive their new targets, understanding what “levers you can pull” as areas of focus are key to hitting this target. Where are you going to extract the growth from? Market Growth? Grabbing Market Share? As those thoughts are pondered, an area of focus close to the sales leader is to
Driving Sales Force Effectiveness Read More »
Quick Takeaways: While IIoT is gaining momentum, only a small fraction of the world’s Installed Base is connected and monitored remotely. While IoT data and analytics will play an increasingly important role in the “health management” of these connected machines, there is nothing comparable for the world’s fleet of unconnected machines. But every OEM has
The one thing that can save your IIoT initiative Read More »
Installed Base Data Quality: The Achilles Heel of IoT, eCommerce, and Servitization initiatives As the Covid crisis engulfed the world last March, companies large and small grappled with the existential threats to their businesses. Different sectors were impacted to varying degrees, and it was clear to everyone that the crisis was going to cause habits
The one thing that will sink your ‘Connected Customer’ initiatives in 2021 Read More »
This blog is the 2nd installment of the 3 part ‘Build vs. Buy’ series of articles. In this series, we explore various aspects that Industrial OEMs should consider when embarking on an Installed Base management solution. You can read part 1 of the series here. One of the first classes I took in business school was
Build vs Buy and the Time Value of Money – Part 2 of 3 Read More »
Not so long ago, our VP of Product- Amay Jhaveri, had written a blog titled- 10 tips that helped our B2B SaaS product score a 60+ NPS in the midst of a pandemic. The focus of the blog back then was around building a minimum loveable product in an enterprise setting. After all, why should
How we got to an NPS of 60 in a pandemic year Read More »
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