Imagine a busy hospital where a critical medical machine broke down, requiring a replacement part manufactured by a Global OEM. The hospital promptly reached out to the company for assistance, only to be met with silence. With no response from the manufacturer, they were left with no choice but to turn to a local mechanic, […]
The Cost of Neglecting Aftermarket: A Hospital’s Struggle for a Simple Part Read More »
Imagine leading an aftermarket sales team. Every day, you face multiple inquiries – emails, phone calls, quotes for spare parts, and endless questions about obsolete equipment. These requests span multiple generations of products, each with unique configurations and replacement parts. To complicate things further, much of this data sits fragmented across systems: ERPs, CRMs, FSMs,
Faster Quotes, Better Sales: How AI is changing Aftermarket with Order-Desk Co-Pilot? Read More »
The machinery manufacturing sector has experienced significant developments throughout 2024, navigating economic fluctuations, technological advancements, and evolving regulatory landscapes. This annual roundup highlights key trends, market insights, policy updates, and major industry events that have shaped the sector over the past year. Key Trends Shaping 2024 1. Industrial Machinery Production The U.S. industrial machinery production
Trends in Machinery Manufacturing – Annual Roundup 2024 Read More »
Industrial OEMs are surrounded by untapped potential – hidden revenue streams buried within their Installed Base. But outdated processes and fragmented data turn these opportunities into missed chances. Teams are left chasing incomplete leads, wasting time, and watching competitors (third-party sellers) pull ahead. A report said 67% of manufacturers get their spare parts from third-part
AI Agent to Unlock aftermarket Parts/Service Sales Leads Read More »
For industrial OEMs, capturing wallet share from the Installed Base represents a direct path to growth. It’s not just about maintaining equipment but unlocking revenue opportunities hidden in customer spending patterns. The challenge lies in identifying these opportunities with precision and converting them into actionable insights. This is where Industrial wallet share calculation comes into
Capture What’s Yours: A Guide to Industrial Wallet Share Mastery Read More »
Economic uncertainty often forces businesses to tighten budgets, slowing capital spending and delaying major investments in new equipment. Siemens’ recent report reveals a decline in new equipment orders, reflecting this trend. For OEMs, this poses a potential revenue crunch. Yet, hidden within this challenge lies an overlooked growth opportunity: leveraging installed base strategies to drive
Key Takeaways from Siemens’ Report: Unlocking Revenue with Installed Base Strategies Read More »
The Key to Strategic Asset Lifecycle Management: Intelligence, Not Guesswork For Industrial OEMs, managing assets across their lifecycle is both a necessity and a challenge. Every piece of equipment represents a dual opportunity: the potential to deliver value through optimal performance and the risk of unplanned failures that erode customer trust and revenue. Yet, for
Drive Strategic Asset Lifecycle Management with Intelligence, not Guesswork Read More »
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