Solution Manager

Mission of the Role:

Onboard customers onto Entytle’s Installed Base Intelligence Platform by developing a comprehensive solution and implementation plan for each customer that aligns with their success criteria. Execute customer engagements in a reliable, repeatable, and scalable manner and provide a superior experience throughout the onboarding cycle while delivering fast time-to-value. Provide sales with appropriate implementation support during the customer acquisition cycle.


As a Solutions Manager/Sr Solutions Analyst, you will be the primary person responsible for leading
implementations with customers as well as ensuring their success with Entytle’s Installed Base Intelligence Platform once they’re onboard. You will interact closely with key stakeholders from the customer as well as Entytle’s leadership team and Data team based in Pune, India to ensure a successful implementation. You will collaborate extensively with our Data Engineering team to build out any custom features in our ETL pipeline to support customer’s needs and help provide key metrics (e.g. dashboards, reports) to help them increase revenue and user adoption. You will solicit feedback from customers and be involved in shaping future product offerings, data operations, and data science features by working closely with the respective teams. Implementation is critical to the success of the Entytle solution. Therefore, you will be required to be hands on and work with the customer right from Day 1. This typically involves everything from working with IT to extract the right data to training end users on how to derive value from Entytle’s Installed Base Intelligence Platform. You’ll be comfortable getting deep into the data, using SQL and Python to analyze customer trends and stitch together data from multiple sources. You will also have the opportunity to collaborate with our Data Science and Product teams to develop innovative new features, fine-tune various algorithms, and improve our product and our customer’s user experience.

Must have:

  • Customer Requirements gathering, data analytics, and translating customer requirements to
    functional business outcomes.
  • Handling SW projects end to end in terms from inception to implementation and support.
  • Visualization of Power BI tools and ability to drive the team to create custom
  • Knowledge of ERP/ FSM/ServiceMax will be an added advantage.
  • Knowledge of Agile -Product methodology and development.
  • Working knowledge of the manufacturing industry, sales, and service domains will be an
    added advantage.
  • Strong knowledge of databases and ability to demonstrate hands-on data experience.
  • Concurrent management of 4-5 customers / existing customers
  • Working closely with customer implementation teams, data teams, and cross-functional
  • Handling large data sets, deriving insights in terms of business process and intelligence.

Good to have:

  • Execution of Data analysis, ETL, and data mining to support customer deployments as per
    Entytle SLA’s.
  • Dedupe activity: Manual and using tools.
  • My SQL/Post gress and Python experience

Client Handling: USA / Europe < 20% of travel.

Projects: B2B SaaS Implementation projects preferred but not limited to.
Past work in consulting, investment banking, implementations of complex software solutions, or
analyst roles with industrial manufacturers.

Past work with Industrial manufacturers

Companies: Salesforce, tech Mahindra, Honeywell, ServiceMax, ERP like SAP. Oracle etc
Designation: Sr Solution analyst or Solution analyst or Solution Manager (based on exp &

Exp: 5-8 yrs

Availability: Immediate or less than 30 days


Job Category: Solution Manager
Job Type: Full Time
Job Location: Pune,India

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